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nokia e71 Phones Skype

Official Skype for Symbian S60 native client

At long last, Skype have released an official Skype for Symbian client.

I have it installed on my Nokia E71 and it works well. So far I have only two issues with it: when I lose 3G reception (which happens frequently where I live), despite having a preferred access point defined in the software, the client prompts you to choose an alternate AP. Now, if this happens while your phone is in your pocket, you aren’t going to see this message, and you aren’t going to be online. If you happen to go back into an area with reception, the client neither clears the access point prompt nor reconnects. This needs to be fixed.

The second is that the vibrating alert doesn’t seem to work. If my E71 is set to use the general profile, a normal Skype sound is played upon receiving an instant message or rings for an incoming call. Switch your phone to silent (where the vibrating alert kicks in for SMS and incoming calls) Skype doesn’t trigger a vibrating alert.

Now that I’ve got the negatives out the way (it’s been a long day) the client is excellent. File transfers, properly respected privacy settings (finally!) and  most of the other basic features (minus video calling) of a desktop client. It makes Skype a viable solution for me once more when I am out of the house (the one thing the 3Skypephone did very well was Skype presence and calling). I gave up with Fring and Nimbuzz as they interfered with my privacy settings, setting my desktop client back to calls and messages from contacts only, and it was annoying to remember to check them each time.

I have used the Symbian Skype client via both 3G and Wifi and placed test calls, both with adequate call quality. I have conducted a few text chats and this works well enough. In theory I could take a photo and send it to a chat recipient whilst out and about (something I liked about Fring), or have them send you a Word document etc. A minor quibble is that while text chatting you just start typing to bring up the text entry box. The trouble is, that first character simply invokes the box, and isn’t entered into it, meaning that you have to double-type the first letter of the first word of a new chat message. Not the end of the world, but it’d be nice to see that smoothed out, so you can just start typing a response naturally.

I’ll be using it extensively over the next few days and I’ll keep an eye on things like battery life to see how quickly it drains if Skype is run full-time. As I type, I have had the client running for 6 hours, and 2 bars have gone from the fully charged battery indicator. In theory, if I don’t use the phone much, I could get 18 hours out of it. We shall see.

To conclude, this is good news for the millions of Symbian S60 users out there, especially those of us with unlimited or generous 3G data packages or access to Wifi. No more having to use Skype credit at mobile rates to receive calls (a very welcome bonus). All is good. Let’s hope that the beta program gives Skype lots of feedback (do use their  Skype for Symbian forum to let them know of any problems) and hopefully we’ll all end up with a more robust Skype solution with better battery performance.

Fingers crossed.

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nokia e71 Symbian S60

De-branding my 3UK Nokia E71

I bought my E71 last year from 3 UK (as a PAYG handset) to replace the first-generation 3Skypephone that I had grown to hate with a passion.

The E71 has been such a wonderful improvement over the Skypephone in just about every way possible. But it hasn’t been without its faults. The camera shutter can randomly take upwards of 5 seconds to take a photo, some photos have a horrible purple hue to them, and I have been unable to get online outside of a 3G area.

As regular readers know, I’ve been very forgiving with the E71’s camera, even taking some of its faults to my advantage. But on hearing about new firmware releases for the E71 that fixes the issue, I was, to be honest hoping that 3UK would do the right thing and update their branded firmware soon afterwards. No such luck.

But still, I wanted those fixes and improvements, and despite waiting for many months, 3 haven’t given them to us. Thankfully, I’m not alone, and “Gerrymoth“, all-round Nokia fan and also on the 3 network, wrote a guide to debranding a 3UK Nokia E71 to a generic “EURO1” phone.

In a nutshell, all Nokia phones have a product code stored inside them. When you connect your phone to the Nokia Updater, it compares the code in your phone against a list of available updates. If 3UK haven’t provided Nokia with a customised version of the latest firmware, then Nokia Updater tells you that there are no updates available for your model.

You can use freely available software, as described in his guide, to change the code in your phone from a code that identifies it as being tied to a specific operator (like 3) to a code that identifies your handset as being a generic, unlocked phone, in need of a firmware update.

I am now the owner of a generic, unbranded Nokia E71 with the latest firmware update, and much happier I am too! The camera is improved, I can get online in a 2G area, and it would appear that the already excellent battery life is slightly better too.

Time well spent.

[Update] De-branding does not affect using 3’s Skype client, so you can still use your free allocation of Skype messages and minutes on a generic E71 without any problems. I have also been told that this also doesn’t affect video calling. To download the “Skype for 3” client (only if you’re on 3) go to http://mobile.three.co.uk/sdf/skypeupdate

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Random

Nokia E71 Battery Life

I’ve just noticed that the battery level on my E71 is down to just one bar. This doesn’t worry me, as I’ll be charging it in about an hour’s time. I wouldn’t normally blog about something as mundane as my battery being low, if it weren’t for the fact that the last time I charged it was Sunday evening.

Since today is Thursday, it means that my E71 has lasted a full four days. I am impressed. Thinking back to what I have done with my phone since Sunday evening, it’s been used rather a lot. I’ve listened to internet radio for about 15 minutes each morning, surfed the web, made phone calls, used a bit of Skype, taken a short video, taken some photos, sent some text messages, checked my email, used the alarm each day, and used Twitter via Twibble.

The E71 is quite a workhorse. It’s stuffed full of features, and, unlike the N95, I don’t have to worry about using them all.

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Random

Live streaming video from the Nokia E71

Recently, while on holiday in Penzance, I saw some spectacular waves breaking on and over the sea defences. It was so amazing, I wanted friends and family to see it as well. I’ve had Qik installed on my phone for a while, going largely unused, so I thought that I’d load it up and give it a try.

Qik allows the E71 (and other S60 phones like the N95) to stream video direct to the web, where people can view it via an embeddable Flash player:

I had a good 3G signal on my E71, so I muted the sound in Qik’s settings (so that we could talk without the world hearing me say “wow!” repeatedly) and set it to “normal” quality (which is less than 320×240), then hit the “stream” button, and away it went, beaming live video to the world.

Qik’s interface on the phone is very simple. It tells you how long you have been streaming for, and what the delay will be for people watching via the web. Sometimes there is a delay (perhaps due to network congestion), but I found that it didn’t take long for the network to catch up, and the streaming video to be more or less instantaneous.

So how do people know that you’re broadcasting live video? When I opened my Qik account (which is free, by the way), I linked my Qik account to my Twitter account. Whenever I broadcast a video, a tweet is sent from my account to all my followers with a link to the live feed. In turn, my Twitter account is linked to my Facebook account, so people on Facebook can see too.

If people want to, they can chat to you while watching. Qik allows viewers to use a text chat window next to the Flash viewer (if you’re watching on Qik’s website) to interact with other viewers. All chats are displayed in the viewfinder on your phone, superimposed over the lower half (not on the streamed video itself, or the archived video). You can then answer questions (with your voice, of course), for example.

When you have finished streaming, the URL for the live stream remains the same, but links to an archive of the stream, which can be watched at any time.

There are other solutions out there for the E71 (I’m aware of Stickam and Kyte.tv) but since I’ve been so impressed with Qik, I’m not sure I’ll try them!

Link: My videos on Qik

Categories
Skype smartphones Software

Skype on the Nokia E71

As regular readers know, I use Skype a lot. I have family and friends scattered across the world, and it’s an essential part of keeping in touch with them. When Tehmina stayed in Rome for a two month research trip in 2005 Skype was our lifeline.

[Update] On 10th December 2009 Skype released the beta of an official Skype Symbian client. This is the best solution for serious Skype users on the Symbian S60 platform. Read my quick overview.

3Skypephone

When 3 launched their 3Skypephone at the end of 2007 we were amongst the first to get our hands on one. However, I found it an increasingly frustrating phone to use, mainly because of it’s poor text input capabilities (two separate dictionaries, no T9 word learning in the built-in Skype app, replacing words that were in the phonebook, etc). A few months ago, I replaced it with a Nokia E71, and haven’t looked back. Much.

The one (and in my opinion, only) good feature about the 3Skypephone was that Skype was built-in to the handset. It was always running, and I didn’t have to remember to launch the client. I was logged in to Skype 24/7. The one disadvantage of moving to the E71 has been working out the best strategy of running Skype, and indeed, which client to use.

3’s Symbian Skype Client

I bought my handset from 3, who offer a custom native S60 Skype client developed by iSkoot. Granted, it’s not built in, but it is supported by the network and I’m not charged to make outgoing Skype-to-Skype calls. Recently, 3 made the progressive move to allow international Skype Out calls via their updated client. Amazing. This means that I can select a contact and dial their landline, pay nothing for the network voice call into Skype’s servers, and have the international part of the call charge covered by my Skype subscription.

However, all good things come at a price. 3’s client doesn’t allow SkypeIn calls via my Online Number. And its implementation of chat is cludgy and awful. Yesterday, on a train journey home, I was trying to chat to Tehmina, but while she could receive my messages, I couldn’t see any of her replies. She had to call me and ask if I was receiving them! Other times, chats have come through, but 10 minutes after they were sent. It’s very frustrating. You also have to click a “write message” button every time (which isn’t natural “chat”) and type into a tiny box. It’s a very frustrating experience.

Fring

The other option is to use Fring. Fring can connect to Skype and allows both voice and chat. Fring doesn’t utilise the voice network to complete part of the bridge, and so is a true VOIP system. The downside is that you need a good (preferably 3G or WiFi) signal to use it. Chats come through instantly, there’s no ‘barrier’ for text entry, just a normal text entry field, SkypeIn and Out both work, and it allows attachments (e.g. photos etc) to be sent to the person you’re text chatting with on Skype. It’s rather marvellous.

3 Skype client vs Fring – some issues

However (and isn’t there always a ‘however’!), I’ve found that Fring doesn’t always connect in to the Skype network. Whilst on the train yesterday evening, I ran an experiment. I had both 3’s Skype client and Fring running simultaneously. Fring could not show any of my Skype contacts, only those logged in to Google Talk. It didn’t even show them all as offline, it simply couldn’t retrieve them from Skype’s servers. Granted, most of the time it does load them successfully, but it often incorrectly reports contacts as offline. This is especially true of contacts using a 3Skypephone (who are more often than not, always signed in). Sending them a message anyway often prompts Fring into consequently list them to ‘online’.  But if they’re not listed at all, then there’s not much you can do.

3’s Skype client took about 5 minutes to load in all my contacts (for a while, echo123 was the only contact), but eventually displayed all of the contacts that I expected, including my offline and phone-only contacts (for SkypeOut). However, sending text chats to anyone resulted in the virtual sound of tumbleweed. Replies were all lost in the cold ether of cyberspace.

Official Skype Mobile client

The third option that I have explored for Skype on my E71 has been the official Skype mobile client, which is currently in beta. However, the E71 is not listed as a supported handset. I’m not someone to let a minor detail like that stop me, so when I first got my E71, I went ahead and downloaded the Nokia N95 version, hoping that it would just work. While I could install it, the client wasn’t able to recognise the fact that I have a QWERTY keyboard. You had to pretend that you had a numeric keypad, and guess which letter corresponds with each number. Not good. So I uninstalled it and crossed it off the list.

Skype Mobile (version 0.9.26.0) running on a Nokia E71. Apologies about the poor pic - it's just a quick photo!That is until today. While looking through my copious selection of RSS feeds, I spotted a post on the official Skype blog from earlier this month announcing an updated version of the Skype Mobile client (version 0.9.26.0). Included in the list of supported handsets is the Nokia E61, the E71’s predecessor. This phone also has a QWERTY keyboard, so I thought that I would download and install it to see if it worked on my E71. It did.

Now, there are some limitations with this implementation. Receiving Skype to Skype or SkypeIn calls uses up your Skype credit. Essentially this means that if someone calls you on Skype, their server makes a voice call to your mobile, and the relevant cellphone charges are deducted from your Skype credit. If you want to make a Skype to Skype or SkypeOut call, your handset dials a geographic number in your country to route your voice onto the Skype network. If you have inclusive minutes, these are used to make this call (so it could be seen as ‘free’ if you have lots of inclusive minutes in your tariff). If you’re on Pay As You Go, you’ll be charged accordingly. Skype Chat uses up data, so it makes sense to have unlimited data included in your tariff of you’re going to use this regularly.

There’s a full explanation on the Skype for your mobile website.

So how well does it work? Skype chat works well. It connected into the Skype network very quickly, listing all of my contacts. I compared this with the client running on my Mac, and most (but not all) contacts who were online were also listed as online on the handset. Ironically, my colleague who sits behind me, who I wanted to send a test chat to, wasn’t listed online at first. I sent him a message anyway, and lo and behold, his status was changed to “online” straight away. Admittedly, I didn’t give the client any time at all to ‘bed in’ and synchronise all of my contacts’ status.

Messages sent between us were received instantly on the handset, so I’m very pleased with that. But there is still the usual ‘Java’ feel to the app. To type a new chat message you can press the centre nav button and you’re taken through to a blank text entry window that completely covers the Skype app. You then have to click “Send” to submit your message and return to your chat. On the E71, there is a delay of about a second after clicking send, which can make it feel as if it didn’t work. Clicking send a second time results in duplication of your chat entry, which is rather unfortunate. But, like many software niggles in the wider world, you get used to it.

Nimbuzz

It’s been pointed out in the comments that I ought to try out Nimbuzz as another option. And I’m glad that I have. Nimbuzz supports Skype, Google Talk, ICQ, MSN, etc.

Nimbuzz provide a native S60 client that runs nicely on my E71, and provides much the same functionality as Fring. Skype chat works very well indeed, much the same as it does on a desktop app, with no extra ‘text entry’ screens that act as a barrier to the natural flow of a chat. Sending of photos and files is built-in, and uses the Nimbuzz website as an intermediary instead of hooking in to Skype’s file attachment feature.

I was able to hold two chats simultaneously with my wife (on Skype) and my niece (on MSN) and without leaving the Nimbuzz app, take and send a photo. It was quite fun snapping away during a chat while I was out and about, so they could see where I was and what I was doing.

While Nimbuzz has a lovely interface and is very smooth in its operation, I have had some connection problems, which I intend to look into. If I go into a subway, for example, and lose mobile signal, Nimbuzz doesn’t automatically reconnect – instead it silently asks me which connection to use to reconnect, so I don’t notice that I’ve gone offline. Rather annoying, but I will look into the settings and on the Nimbuzz forums to see if I can resolve this. Fring works very well in this regard, relentlessly keeping whatever connection it can find.

It definitely shows promise!

Conclusion

The 3 Skype client is hands-down the best approach for Skype voice calls on the E71. Skype Mobile is the most reliable way of having a text chat. Fring is the best all-round compromise. There is no “holy grail” solution which works perfectly.

So which approach will I be using for my day-to-day mobile Skype use? Unfortunately I’m going to have to choose different clients depending on what I want to do. When I’m out and about, reliable Skype chat (and presence) has to be my priority. It’s an ideal alternative to SMS if chats are delivered in real-time. If I want to make a Skype call, I shall switch to the 3 Skype client. If I’m somewhere where there is excellent 3G coverage or Wifi, I will switch over to Fring.

I think that the Skype Mobile client will be what I will run most of the time. Most people I know will send me a message asking if it’s OK to call, allowing me to quickly switch clients (to avoid call charges) to 3’s client. In my current personal scenario, I think this will work, and given the relative low use of Skype voice calls when I’m mobile, a relatively low inconvenience.

If I find that mobile voice (especially via my Online Number) and chat gain equal importance, I would probably hope that Fring have sorted out any network interconnection issues or that 3 concentrate on making chat work properly on their client and allow SkypeIn (I would pay a small monthly fee for this feature – maybe a dedicated 3+Skype contract?).

Given that these are early days for VOIP services such as Skype entering the mobile market, I think that it’s reasonable to assume that many improvements are on the cards. Progressive mobile networks such as 3 are important drivers in this field. So let’s hope that this sector strengthens in the coming year, and smartphone users are offered a more complete Skype experience.

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nokia e71 smartphones

Updates to Gmail and Yahoo! Go mobile apps

I mainly use Google’s mobile Gmail application on my E71 for my email needs. I’ve just heard that the application has been upgraded to version 2, and is considerably improved.

Also, users of Yahoo! Go will be pleased to know that version 3 has now been updated to work on the E71. Yahoo! Go is definitely worth installing if you use any of Yahoo’s services. I’m a long-time Flickr user, and Go’s Flickr interface is gorgeous – ideal for passing the time when you’re stuck on a train or bus. You can even upload photos from your phone. Yahoo! Go can also connect to the E71’s GPS and give you location-based information if you’re out and about and want to find things to do or places to eat.

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Gadgets smartphones Software

Life with the Nokia E71

I’ve had my E71 for about 6 weeks now, and I thought that I’d write a few words here to let people know how I’m getting along. Would I recommend the E71 to anyone who is looking for a smartphone? Absolutely. Would I recommend it over the iPhone? That depends. If battery life is important to you, then certainly. If productivity software such as word processing, spreadsheets, etc, then yes again. I’d even say that the camera on the E71 is better than that of the iPhone (based on shots that I’ve seen on Flickr).

However, I have found the breadth of software available for S60 series smartphones to be somewhat lacking. I’ve spent ages looking for a native Twitter client (not J2ME) and I’ve only found one (WirelessIRC + Twitter), which is an add-on to an IRC client. The iPhone has lots of clients, many with their own twists on user interface. [Update: As of May 2009, there are a few more options, one of which, Gravity, is superb!]

Without going in to great detail of packages that I have tried and disliked, I do have an iPod Touch with which I can compare some apps. Generally, apps on the Touch are much nicer in terms of user interface. But I do know that battery life and a lacklustre camera on an iPhone would annoy me too.

However, I have a nice core of software on my phone that do most things that I would want to do whilst mobile. I have a phone whose battery lasts me 3 days of normal use (web browsing, Twittering, some music, some photos, updating the calendar, email) and I can coax more days out of it with less use.

So on the whole, I’m a happy E71 user, and hope that the phone lasts me a good 18 months or so before the next best thing is released!

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Gadgets Photography

Nokia E71 Review: Part Two – The Camera

I’ve now had my E71 for a couple of weeks or so, and I’m still loving it.

The camera is renowned (from reviews that I’ve read anyway) for being between utterly average and really poor. These definitions are, of course, subjective. After a few weeks of use, I would prefer to call the camera “idiosyncratic”. It behaves with quite a mind of its own.

So rather than going through the camera’s interface (that can be found elsewhere), I’ll talk more generally about it.

Let’s begin by letting this Flickr gallery do some of the speaking for me. Adjustments made to these photos range between none at all, to drastic. Most of them were done ‘rough and ready’ in iPhoto.

I’ll be tagging photos with “E71” for a while, so feel free to see what else I have taken over on my Flickr pages.

The phone that the E71 replaced was the 3 Skypephone, whose camera really is utterly, utterly awful (in the 1st generation phone at least). Bear that in mind when I say that I actually think that the E71’s camera is reasonable. I probably say this because I’m used to editing photos, and I don’t mind a bit of camera noise. I like to take arty (in the loosest possible terms) and unusual shots, and for the odd snap with friends, it fulfills those needs entirely.

I sometimes find that it takes an abnormally long time to take a photo, and often when this happens, it is very overexposed. However, in some of the occasions when this has happened, I’ve loved the results! In a way, since the camera is a bit of a novelty really, I love this unpredictability.

The Boot Inn

In low light conditions, there’s lots of noise, which according to some renders it unusable. I prefer to ignore that and use it to my advantage. I’ll make grainy and gritty photos instead:

Salisbury Gasometer II

I’m finding that the limitations of the camera is making me think more about composition, that’s for sure!

In the next post I’ll focus on some of the software that I have thus far installed.

A walk in the country
“A walk in the country” – The only adjustment was a slight desaturation. The lens blur is from the optics.

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Gadgets Mobile

Nokia E71 Review: Part One

Last week I treated myself to a new Nokia E71 on the 3 network here in the UK. After suffering the crapness that is the text entry system on the 3 Skypephone, I was after something that would run Skype, but have an excellent web browser and keyboard.

I looked at many phones, but settled on an E71 for these reasons:

  • Excellent battery life
  • QWERTY keyboard
  • Decent Skype client (provided by 3)
  • 3MP autofocus camera
  • GPS
  • Symbian OS (smartphone goodness without Windows Mobile or Apple walled garden)

I won’t list all of the phones that I looked at, but suffice to say I looked at most of the advanced phones available today. I did settle on an N95, but the battery life would definitely have been an issue for me, being an itinerant fiddler when it comes to gadgets. If it has features, then I will use them. And I want to be able to use those features whenever I want, not think about what I can or can’t use because I want to make a call later. I talked to too many N95 users who too often looked depressed when I asked about battery life.

Anyway, I digress.

I will start my review with a summary, to save all but the ardent reader having to read any further. The phone is all that I hoped for given my budget. Visually, I think the E71 is a great looking device. I plumped for the white version, and with its steel chrome surround, and white LEDs, it’s very shiny. It feels solid in the hand, and there’s no creaking plastic to be found. It ticks all of the build-quality boxes that I had in the back of my mind.

Given that the phone has everything bar a coffee machine inside it, the battery life is phenomenal. As I write this, I have two bars of battery life left. Over the last three (yes, three) days since its last charge I have used just about every function for just about every purpose I could think of. And there’s still charge left. I have:

  • Taken 60 photos
  • Recorded 10 minutes of video
  • Browsed the web for about 4 hours using a mixture of 3G and Wifi
  • Twittered a lot
  • Sent some SMS messages
  • Made some calls (maybe 30 mins)
  • Used the GPS for about an hour
  • Used the streaming internet radio for about 30 minutes
  • Listened to mp3s while surfing the web (maybe about 2 hours)
  • Installed and played with 14 applications (I’ll list them in another post)
  • Played about with Qik (10 minutes)
  • Run Skype in the background for maybe 4 hours

Now, to me, that I have any charge left at all is somewhat amazing (actually, it’s just gone down to one bar as I write this). I’m fairly sure that it’ll last until I get home in a couple of hours to give it a charge. Now that’s what I call battery stamina.

I finally have a phone (well, it’s a mini computer really) that does the things what I want it to do, and has the battery life to let me do them.

I’ll be writing a series of posts about different aspects of the phone in the next few days, so stay tuned.

[Update – I took a couple of 3-4 minute calls on the way home, took a photo, and received a text on the 45 minute walk home. In the last call, the phone began to warn me about a low battery. When I got home I plugged it in to charge, and went to see if it was charged at about 8.30pm (Monday). I’d forgotten to switch on the charger! But the phone was still on, and had received a text! The thing seems to last forever. For reference, it had its last charge on Friday night.]